Archive for the 'e-commerce' Category

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Interactive Marketing – Is That Really Where It's At?

iStock_000000307584XSmallIt shouldn’t come as a shock that more and more marketers are taking their advertising efforts online. We’ve chronicled this shift fairly frequently, like in this post on the increase in spending in social network marketing.

But just because marketers are increasing their budgets for interactive advertising, that doesn’t mean they’re making money.

The good news is at least they think they will. And positive thinking has power, people!

According to the “2009 Promo Interactive Marketing Survey” from PROMO magazine, more than one-third of marketers believe that interactive marketing ROI will be more profitable than traditional marketing – such as TV, radio and outdoor - this year.

Take a look at this bar graph from eMarketer, which details the results of the survey:

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Is Nesquik King of the Interactive Advertisement?

nestle-nesquik-logoIf you have a craving for chocolate milk, it’s no coincidence.

It seems Nesquik – the drink that “you can’t drink slow if it’s Quik” – is spending super major, buku bucks to ramp up its interactive and multimedia advertising.

Nesquik’s adoption of interactive media isn’t new, however. The brand’s been shakin’ things up for quite some time as evidenced by this article first published on BrandRepublic.com more than six years ago. Six years! That might as well be a hundred in digital speak.

Then, of course, there’s this video of passersby dropped-jawed at a massive store-wrapped campaign in downtown Los Angeles. Take a look.

[youtube=http://www.youtube.com/watch?v=_eocM7p2jOU&hl=en&fs=1]

According to the folks on the street, the ad does its job over and over again, several times a day. “I want some chocolate milk!” a few of them exclaim.

Cha-ching!

But perhaps the most revealing display of Nesquik’s command of the interactive language is its presence on ABC.com, where, while watching the most recent episode of “Lost,” I enjoyed (and I mean it!) the exciting ads Nesquik placed between segments.

nesquik1

The first (the screenshot above) was fairly straightforward. Just a regular commercial that you’d see on TV or anywhere else online. But even if you don’t watch the video, which is pretty hard to resist in itself, there’s no way you can ignore the bright, colorful and downright cheery platform on which the campaign was built. It screams happiness – and also invites the captive Internet TV-watching audience to come to its “happy place,” which just happens to be your cupboard or the convenience store right around the corner.

nesquik2

The next phase of this four-part campaign is a game. Not just any game, though – rather, a simple, nostalgic game of Connect Four. I got so caught up playing the game that I totally forgot that I only had to wait 30 seconds to rejoin my program. Somehow, I think that was the plan.

nesquik3

In part three of the series, there are a selection of videos available to watch while the 30-second timer runs down. Again, there are so many options that it’s hard not to spend at least two minutes browsing what seems to be user-generated content. Some of the videos are actually quite funny – if you’re into the chocolate milk as a cure-all kind of thing.

The fourth installment was actually the best of them all. (There’s no image because I accidentally closed the program before capturing it – and it took a half hour of opening and closing streaming videos just to find the Nesquik campaign for the purpose of this post.) It was another game, this time asking viewers to locate Nesquik Bunny on the screen. Once you clicked him, the campaign ended and – get this! – granted you early access back into the program. Brilliant!

How do I know it’s brilliant? Because I was so impressed by this campaign that I had to write about it.

My own giddiness aside, Nesquik seems to really have a handle on how to get viewers’ attention through interactive advertising. It’s much better than those boring auto adverts that I’m usually stuck watching during the online “commercial” break.

Nestle understands its audience, too. It’s not advertising where it doesn’t make sense. Unlike Volvo, Toyota, Nissan, and the other misguided companies misplacing ads on ABC.com.

If you don’t believe me, ask yourself a question: Which are you more likely to run out and buy after your episode is over – a $30,000 clunker or frothy, refreshing Nestle Nesquik?

The defense rests.

Online Sales Up Despite Down Economy – Then Came the Flu

103287The economy is still in the crapper – and now it seems the recent swine flu outbreak is gearing up to deal it another low blow – but there are signs of improvement, if only on the Internet.

According to a recent study conducted by Forrester Research and Shop.org and published by eMarketer, online sales in the United States increased, on average, 11 percent in the first quarter of this year. Of the 80 companies studied, nearly 60 percent reported growth in online sales, while almost 70 percent of consumer brand manufacturers and multichannel retailers saw an increase in Web sales. Web-only companies, however, weren’t so lucky; about 60 percent of businesses without brick-and-mortar stores reported sales declines.

An interesting set of statistics, for sure. And they beg a couple of questions.

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Poll: Best Week for E-Commerce Holiday Sales

pollbadgeWe’ve written a lot about holiday marketing lately, and we figured it’s time to find out how other online marketers are faring in the face of the financial crunch.

As we previously reported, Cyber Monday made gains this year, but according to industry analysts the highest sales of the season may not have come until earlier this week. Still, while conjecture and hypothesis is valuable, we’d like to get real results from real marketers .

Did you launch an e-campaign to boost holidays sales? Did you see more traffic on Cyber Monday versus Dec. 15 or later? Or maybe the week of Dec. 8 fared more favorable for you. Take our poll and let us know which week received the highest response rates for your campaigns.

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